The surge in internet and smartphone usage has led to a rapid increase in digital payments across India, with Unified Payments Interface (UPI) transactions gaining immense popularity. However, this growth has been accompanied by a concerning rise in digital payment fraud. According to the Finance Ministry, in the financial year 2024-25 alone, over 6.32 lakh cases of UPI fraud were reported, resulting in losses amounting to Rs 485 crore. These figures, updated till September, paint a troubling picture.
Looking at a broader timeline, from 2022-23 to the present, over 27 lakh fraud cases have been recorded, leading to a cumulative loss of Rs 2,145 crore. In the financial year 2023-24 alone, more than 13 lakh people fell victim to such frauds, incurring losses of Rs 1,087 crore. A Digital Crime (DC) report attributes this alarming increase to the growing number of UPI users and the surge in real-time payment transactions.
In response, the Finance Ministry emphasized the need for India to balance the promotion of fintech innovation with strict regulatory compliance to curb fraud. As one of the world’s largest and fastest-growing fintech markets, India aims to maintain its momentum in advancing financial inclusion while addressing vulnerabilities in the system.
Highlighting an 85% increase in UPI fraud cases this financial year, the Ministry stressed the importance of financial literacy for all age groups. It also called for enhanced regulatory measures to counter emerging threats like data breaches and financial scams, ensuring robust safeguards against these challenges.